At BDE Digital, we are dedicated to creating an inclusive learning environment that empowers individuals from all walks of life to transform their future. We believe physical abilities or disabilities should not limit access to high-quality education. Our mission is to provide an accessible, user-friendly platform for learners of all abilities while empowering our partners to create accessible content. To achieve this, we take proactive steps to ensure accessibility across all aspects of our platform and services.

Our Commitment to Accessibility:

• High Standards and Rigorous Testing: We and our partners adhere to high accessibility standards, ensuring that the platform and content meet the needs of all users. This includes ongoing training and testing to ensure continuous improvement.
• Adherence to WCAG 2.1: We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our platform undergoes independent accessibility audits every six months to verify our adherence to these guidelines, and we conduct thorough testing on all platform changes before they are implemented. This process ensures that new features are accessible to all users.
• Accessible Content Creation: We provide tools and resources to support content creators in making their courses and materials accessible. All lecture videos on our platform include closed captions to ensure that learners with hearing impairments can easily access course content.
• Ongoing Training for Our Teams: Our Engineering, Product, and Design teams receive regular training on building accessible features and creating user-friendly webpages. This ensures that accessibility is prioritized in the development process and that accessibility considerations are integrated into all new features.
• Dedicated Accessibility Team: Our Accessibility Team includes a dedicated group of internal Product, Engineering, and Compliance experts, as well as external digital accessibility specialists. This team works to address accessibility issues and continuously improve the platform's inclusivity. Additionally, our cross-functional Accessibility Committee promotes a culture of accessibility across all teams at BDE Digital.
• Continuous Improvement: We recognize that accessibility is an ongoing effort. We welcome feedback from our learners, which is critical in helping us reflect and improve. We are committed to listening and acting on feedback to ensure our platform remains accessible.

Contacting Us for Accessibility Support

We are committed to providing an accessible learning experience for all users. If you have any feedback or questions or require support related to accessibility, we encourage you to contact us. We value your input and are committed to promptly addressing any accessibility concerns.

How to Contact Us for Accessibility Support:

• Email: You can email our Accessibility Support team at support@bdedigital.com.
• Direct Support: Learners can also contact us directly through our support page on the website, where you can submit any accessibility feedback or requests for policy or procedural modifications.

At BDE Digital, we believe that accessibility is essential to providing equitable education for all learners. We continuously work to ensure that everyone can participate fully in the learning experience, regardless of their abilities. Thank you for being part of our journey toward creating a more inclusive educational environment.